Part-time, volunteer position.
Here2Help seeks a reliable Dispatch Coordinator to organize grocery deliveries, made by volunteer drivers, to households who request them.
This is a part-time volunteer position, with a typical weekly time commitment of 5 to 8 hours, spread over two to three consecutive days.
SSL hours may be awarded.
Spanish-language skills are ideal.
Dispatcher Duties and Responsibilities
Dispatch Coordinators are responsible for monitoring requests for food (which may be in either English or Spanish) and ensuring timely deliveries. This involves scheduling volunteer drivers, checking on inventory and making bag prep assignments for up to eight food-donation sites, and creating delivery assignments for the drivers.
The information you share must be clear and coherent to ensure that both volunteer drivers and donation site hosts understand all instructions.
The abilities to multi-task and problem-solve are essential, and you must be able to take appropriate action with little supervision.
Monitor the requests for food (in both Spanish and English), and organize deliveries in a timely manner.
Communicate clearly with volunteer drivers and donation site hosts. Provide volunteer drivers with vital information about orders, delivery routes, and delivery instructions. Provide donation sites with information about volunteer drivers coming to their site and bag recipient information
Address any problems by formulating solutions and communicating with the necessary parties
Dispatcher Requirements and Qualifications
Passionate about helping address local food insecurity
Experience with Excel and/or Google Spreadsheets
Outstanding organizational skills
Ability to multi-task
Able to work under pressure and time constraints
Excellent communication skills
Easily accessible by email/phone
Spanish-language skills are a plus
Email a cover letter and resume to email@example.com.